Sending Samples of Ordered Products

Created by Nica Anne Mae Oliva Cabaltera, Modified on Fri, 18 Nov, 2022 at 9:39 AM by Nica Anne Mae Oliva Cabaltera

We provide samples to our customers who request a physical sample or sample picture of the product they ordered. There are three kinds of samples that we can send: sample pictures, physical samples (existing samples), and physical samples (customer's design).



For the sample pictures, we send them through email. Thus, we always require the customer's email address.


For us to send the physical samples, we require the following details:
  • Sample Delivery Address
  • Contact Person
  • Contact Number


Read this article to learn more about the difference between sample pictures and physical samples.

Sample Pictures vs. Physical Sample : (freshdesk.com) 




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